Skip to main content

Terms of Service

Date of first publication: 17.09.2019

1. Acceptance of the GTC
2. Registered Users
3. Modifications and Cancellation
4. Fees
5. Guarantees
5.1. User liability
5.2. Availability
5.3. Exclusion of liability
6. Account, password and security
7. Intellectual property
8. Privacy policy
9. Miscellaneous
10. Jurisdiction and applicable law
11. Contact

The present General Terms and Conditions (hereafter "GTC") set out the conditions under which the Swiss Distance University of Applied Science (hereafter "FFHS" or "We") proposes access and use of FFHS MOOC (hereafter "Services") to users (hereafter "User" or "You") via the website https://ffhs- (hereafter individually or collectively the "Website"). The Website aims to publish various content, materials and components in relation to the Services, including videos, images and content relating to online courses.

1. Acceptance of the GTC

By accessing the Website and/or using the Services, You acknowledge that you have read, understood and accepted that You are subject to all of the conditions laid down in the GTC. The GTC, alongside any commission and any specific conditions, form the contract between you and FFHS (hereafter "Contract"). Where Services are provided via a third-party site (for example, Youtube), You also accept the general terms and conditions and the privacy policy of the third-party site, for which FFHS accepts no liability.

FFHS reserves the right to modify the present GTC and/or Privacy Policy at any time. We will therefore update the date at the bottom of this information notice accordingly. New versions of the GTC or Privacy Policy shall be made available on the Website. You are responsible for regularly checking the GTC and the Privacy Policy and for keeping yourself up to date regarding any modifications. In some cases, we may also actively inform you of specific data processing activities or significant changes to this information notice, as required by applicable law. Your continued use of the Website and Services after the posting of modifications will constitute express acceptance of the modifications.

2. Registered Users

While access to the Website is open to all, use of Services is reserved for registered Users. In order to become and in becoming a registered User, You represent and warrant that:

  • You are aged eighteen (18) years or over, or are over the legal minimum age in your country of residence where this exceeds eighteen (18) years.
  • The information that You provide at the point of your inscription or online registration (hereafter "Registration data") is accurate, current and complete, and You shall maintain this information up to date.
  • You have the right to access the Website and to use the Services from your country of residence and in accordance with the laws applicable to you.
  • You shall never transfer your account, your username or your password to a third-party.

3. Modifications and Cancellation

You agree that FFHS may, at its sole discretion, modify, suspend or even close the Website and the Services, cancel a course, exclude a User, block, cancel or suspend your account, subcontract certain Services, and make certain parts or all of the Services chargeable or free, this with or without reason, with or without notice, and at any moment. FFHS shall not incur any liability towards You in such a case, including for any prejudice or loss of data which may ensue – explicit reference is made in Article 5.3 below.

In the case of significant modification to the Services, You shall be given prior notice and You shall be provided the possibility of cancelling your registration.

You may cancel your account at any time with a notice of termination addressed to FFHS in accordance with the instructions available on the Website. Your access to the Website, including any content which may be found there, the possibility of using the Website, contributing to the Website or participating in any activities on the Website may be revoked by FFHS at any time

4. Fees

Access to course materials is a priori free of charge. Additional services are possible and may require a fee as indicated on the course site.

All the prices relating to Services (hereafter "Fees") include VAT for Services subject to VAT, unless expressly stated otherwise. No reduction or compensation is permitted. FFHS shall provide no reimbursement should the Services be purchased but not used. In the case of cancellation, all fees already paid shall remain with FFHS.

Fees are payable in advance. In the case of late payment, FFHS may, immediately and without prior warning, limit or suspend access to the Services. FFHS shall not incur any liability for damages resulting from the suspension of access to the Services, including the loss of information which may ensue.

5. Guarantees

5.1 User liability

You agree to withhold from violating any legal standard and to withhold from using the Services for unlawful purposes or for any purpose other than that for which they are offered to You.

You also agree to compensate and to hold harmless FFHS and its employees from and against all claims, costs, damages and expenses (including legal fees and court expenses) resulting from (i) your use of the Services; (ii) your non-respect or violation of any provision of the GTC or the conditions applicable to a third-party website; (iii) the non-authorised use of your account; (iv) damages caused following the violation of third-party rights via the use of the Services and (v) any other cause leading to damages for FFHS.

5.2 Availability

FFHS shall endeavour to ensure the reliable and lasting functioning of the Website and the Services, but We cannot guarantee smooth an uninterrupted use of the Website and Services, nor can We guarantee that the Website or Services remain free from viruses, malfunctions or faults.

The Website and Services accessible over the internet may be affected by periods of temporary unavailability. From time to time, FFHS shall update the Website and Services, an action which shall render them inaccessible during a certain period.

If the User must access the Website and the Services before a specific deadline, he/she shall take into account the risks of unavailability and shall be considered solely responsible for taking the necessary measures in order to achieve access in advance.

5.3 Exclusion of liability

You use the Website and Services at your sole risk. FFHS endeavours to offer quality and up to date content in the training courses it provides. However, We do not guarantee that the content of the Website or the Services shall be constantly up to date, available, free from error or consistent with the User’s expectations.

If examinations are offered by FFHS or by a third-party, FFHS does not guarantee success, nor that they shall correspond to the training course content, nor that they shall be recognised by a third-party (academically, professionally or otherwise).

Within the limitations of the law, FFHS accepts no liability or responsibility. This exclusion of liability includes in particular, but not exclusively, all prejudice as well as all damages including without limitation, direct, indirect, incidental, consequential, special, consecutive, exemplary or punitive and interests, missed examinations, loss of profits, loss of income or loss of data.

The total liability of FFHS for any claim within the framework of the Contract and the use of the Services, including all implicit guarantees, is limited to the amount that You have paid to Us for use of the Services over the course of the previous six (6) months.

6. Account, password and security

The User is responsible for the quality and confidentiality of the password chosen at the time of his/her registration, as well as for all activity generated through his/her password and account. The User shall keep the passwords given to him/her confidential and shall ensure that they are never shared with a third-party.

You agree to inform FFHS immediately of any fraudulent use of your password and/or your account and of any other breach of security. You assure to close your account at the end of each session (logout).

You are solely responsible for the conservation and safeguarding of your data.

7. Intellectual property

The Website and their Services, as well as their content, are protected by Swiss legislation relating to intellectual property, in particular copywrite and trademark laws. For the duration of your lessons, and provided that You respect the terms of the Contract, FFHS grants You a time-limited, personal, non- exclusive, non-sublicensable, non-transferable license to use the Services for non-commercial purposes. This license may be revoked at any time.

Unless expressly and specifically provided for, the present GTC grant You no right, title or interest with regards to the Services, trademarks, rights, logos and other elements of FFHS identity or that of any other third-party which may participate in relation to the Services.

Any use which would violate this license, in particular the use for commercial purposes or the distribution of lesson aids, shall result in the immediate and automatic cancelation of the Contract, without prejudice to any other rights (in particular damages) which may be asserted by FFHS.

8. Privacy Policy

By using the Website and the Services, You agree to provide certain personal data, including Registration data and certain other information about You. FFHS agrees to collect and handle this data in accordance with the Privacy Policy.

9. Miscellaneous

FFHS’s failure to exercise or enforce any right or provision in the terms and conditions shall not constitute a waiver of such a right or provision.

If a provision of the Contract is found to be entirely or partially invalid, You nevertheless accept that the intentions, as reflected in the provision, shall be enforced to the greatest possible extent and that the other provisions of the Contract remain valid.

You shall not assign or transfer any of your rights or obligations, nor shall You subcontract the performance of your obligations. FFHS may assign or transfer any right or obligation, or may subcontract the performance of any of its obligations resulting from the Contract to a third-party at any time, without your express consent, as it is understood that your consent is provided through the present GTC.

The present GTC, as well as any document constituting the Contract, shall only be modified in writing. Use of electronic messaging is considered sufficient.

In agreement with the Ecole Polytechnique Federal de Lausanne (EPFL) these GTC are based on the General Terms and Conditions from the EPFL courseware Website and have been adapted appropriately.

10. Jurisdiction and applicable law

The Contract and all resulting questions or questions in connection with it, including those relating to the use of the Website and the Services, shall be governed by and construed in accordance with Swiss law, without regard to conflict of law principles. You hereby agree that the courts of the district of Brig (Switzerland) shall have exclusive jurisdiction.

11. Contact

For all questions regarding the GTC, and to report any violation, please contact us at FFHS MOOC,